Gaya APA
Tjiptono, Fandy, gregorius candra. (2011).
SERVICE, QUALITY & SATISFACTION (3).
Yogyakarta:
ANDI Yogyakarta.
Gaya Chicago
Tjiptono, Fandy, gregorius candra.
SERVICE, QUALITY & SATISFACTION.
3
Yogyakarta:
ANDI Yogyakarta,
2011.
Text.
Gaya MLA
Tjiptono, Fandy, gregorius candra.
SERVICE, QUALITY & SATISFACTION.
3
Yogyakarta:
ANDI Yogyakarta,
2011.
Text.
Gaya Turabian
Tjiptono, Fandy, gregorius candra.
SERVICE, QUALITY & SATISFACTION.
3
Yogyakarta:
ANDI Yogyakarta,
2011.
Print.