Gaya APA
Lovelock, Christoper, Jochen Wirtz. (2011).
SERVICE MARKETING (PEOPLE, TECHNOLOGY, STRATEGY) .
New York:
Pearson.
Gaya Chicago
Lovelock, Christoper, Jochen Wirtz.
SERVICE MARKETING (PEOPLE, TECHNOLOGY, STRATEGY).
New York:
Pearson,
2011.
Text.
Gaya MLA
Lovelock, Christoper, Jochen Wirtz.
SERVICE MARKETING (PEOPLE, TECHNOLOGY, STRATEGY).
New York:
Pearson,
2011.
Text.
Gaya Turabian
Lovelock, Christoper, Jochen Wirtz.
SERVICE MARKETING (PEOPLE, TECHNOLOGY, STRATEGY).
New York:
Pearson,
2011.
Print.