Gaya APA
Fitzsimmons, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi. (2014).
SERVICE MANAGEMENT (OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY) .
New York:
Mc Graw-Hill.
Gaya Chicago
Fitzsimmons, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
SERVICE MANAGEMENT (OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY).
New York:
Mc Graw-Hill,
2014.
Text.
Gaya MLA
Fitzsimmons, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
SERVICE MANAGEMENT (OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY).
New York:
Mc Graw-Hill,
2014.
Text.
Gaya Turabian
Fitzsimmons, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
SERVICE MANAGEMENT (OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY).
New York:
Mc Graw-Hill,
2014.
Print.