Gaya APA
Tjiptono, Fandy. (2008).
SERVICE MANAGEMENT (1).
Yogyakarta:
ANDI Yogyakarta.
Gaya Chicago
Tjiptono, Fandy.
SERVICE MANAGEMENT.
1
Yogyakarta:
ANDI Yogyakarta,
2008.
Text.
Gaya MLA
Tjiptono, Fandy.
SERVICE MANAGEMENT.
1
Yogyakarta:
ANDI Yogyakarta,
2008.
Text.
Gaya Turabian
Tjiptono, Fandy.
SERVICE MANAGEMENT.
1
Yogyakarta:
ANDI Yogyakarta,
2008.
Print.